use case diagram example website online air ticket reservation system

It allows managers to control reservations across all distribution platforms. In a broader sense, a CRS is a key technology of any travel organization that sells its inventory online, namely, hotels and airlines. Yet, many carriers prefer to host and manage reservations on one of the GDSs. Some airlines run their own CRS that may come as a part of the PSS. It’s also involved in managing booking requests and ticket issuing. Read the main articles: Airline Reservation Systems and Passenger Service Systems, Central Reservation Systems for HotelsĪ central reservation system, also called an airline or computer reservation system, serves as storage for flight-related information like schedules, fares and rules for each booking class, passenger name records (PNRs), e-tickets, etc. Some key players among PSSs are New Skies by Navitaire, Altea by Amadeus, and Avantik by Bravo Aero. The PSS also comprises or integrates with a revenue management tool that analyzes historical data and sets pricing rules and an e-commerce platform (airline website) for flight and ancillary distribution. Its key components are a central or airline reservation system (CRS), an inventory control system (ICS), and a departure control system (DCS.) Key components and integrations of a passenger service system.Ī passenger service system (PSS) is a suite of software modules, supporting interactions between the carrier and its customers. Read the main article: Airline Reservation Systems and Passenger Service Systems If you want to become better acquainted with systems and concepts behind the three-letter short forms, just click on the link to the dedicated article. How do these players collaborate on the technical level? To answer this question, we need to introduce and briefly explain some key abbreviations related to flight booking. How airline distribution systems are connected third-party travel retailers ( OTAs, metasearch engines, traditional agencies), and.flight data aggregators (ATPCO, OAG, and Cirium),.There are five main types of players in this process: And in this case, it’s the way airlines distribute their tickets.

How flight distribution works - main players explained

In this article, we describe the flight booking pipeline and explain the main processes supporting it. From the airline side, it involves many events and systems to issue a ticket and make sure that the right person will board the plane. When a person books a flight, less than 15 minutes pass between their starting to fill in the search form and a booking confirmation appearing in their mailbox.

A few more words on flight booking Reading time: 10 minutes.

How flight distribution works - main players explained.

Use case diagram example website online air ticket reservation system